I used Southern Rubber Tire Pros today for the first time for a tire rotation. My experience was GREAT. The customer service was OUTSTANDING! Debra helped over the phone (several times) and in person. She was nice and knowledgeable. Good customer service is hard to find and businesses that provide good customer service, will get my business! Dealing with auto issues is frustrating and stressful enough, but when you get to deal with nice, professional people it really helps!
I have a truck I use for my business ever day so be assured, I have to be up and running as soon as possible when something breaks down. I noticed their sign when taking the 6th Ave exit and wrote down their number since it is such an convenient location. I had some issues with my alignment and knew I needed some tires. I called and spoke with Debra and she was very helpful. She gave me many options in tires and recommended a great one that was high quality but also economical. When I arrived they took my keys and shuttled me over to my office so I could get some work done. That is HUGE let me tell you. They called me in 3 hours to confirm I was ready to be picked up and were there in 10 minutes. My truck rides like a dream now and the tires look great. Thanks Debra and Bryant for such a great experience. I am telling all my friends that you are the only shop to use.